Reviewing these issues and solutions can help you get back up and running quickly and avoid an unnecessary service charge

Common Issues and Solutions

What should I do when my lights go out?

Patience is a virtue – utility companies generally know when outages occur and promptly begin the restoration process.  However, if you notice that you are the only house on the block without power, please call our 24-hour emergency electrical repair service immediately.  In either case, safety is first and foremost.  Only use a flashlight for emergency lighting, never use candles.  You should always keep fresh batteries in a battery-operated radio for use in extreme weather.  Turning off any electrical equipment you were using when the power went out will minimize surges in your lines.  Avoid opening your refrigerator or freezer.  Leaving one light on will help you know when power has been restored.  If you are using a generator, never operate it inside the home or garage.

How do I reset a 'tripped' circuit breaker

Go to your main electrical panel, usually located in a garage or carport area on the opposite side of the wall from your electric meter.  If you are in an apartment setting the panel is usually in a closet or storage room.  Open up the panel to reveal the various circuit breakers.  The ‘tripped’ breaker will not be in either the on or off position, but rather in between.  Sometimes a small red portion of the breaker will be exposed to show you the tripped breaker.  To reset it, just push the switch to the off position and then back to the on position.  You should hear a snapping sound and feel some resistance.  In the event that the circuit continues to trip, there may be an excessive load on the circuit.  Correcting the overload should solve your problem.  If that doesn’t work, contact C & T Electric for an evaluation.